Frequently Asked Questions
Q: My check engine light is illuminated, but my car runs normally. Should I schedule diagnostics?
Yes. Warning lights indicate detected issues regardless of current drivability. Many serious engine problems begin subtly without immediately affecting performance. Early detection prevents cascading damage to related systems.
Q: How long does a complete diagnostic appointment take?
Basic diagnostic scans require approximately 60 minutes. Complex issues involving intermittent electrical problems might need additional testing time. Our service advisors provide time estimates before beginning work.
Q: Can I perform diagnostics myself using consumer-grade scanners?
Consumer-grade scanners access basic trouble codes but miss critical manufacturer-specific parameters. Professional equipment reads hundreds of additional data points crucial for accurate diagnosis. Our specialized tools access Subaru-proprietary systems that are unavailable to aftermarket scanners.
Q: How often should I schedule preventative diagnostics?
Schedule diagnostics immediately after warning lights appear. Preventative diagnostic scans benefit vehicles at major service intervals: 30,000, 60,000, and 90,000 miles. Vehicles driven in severe conditions (frequent short trips, extreme temperatures) benefit from more frequent electronic system checks.